Artech's business model pursues operational and strategic direction
in the form of sustainable and continuous growth. The lack of
structure in the industry notwithstanding, Artech is nurturing its
business around five guiding principles that characterize the
company's operational approach.
Strategic Client Partnerships
Sustainable growth feeds on incremental value provided not only at
transactional level but more so at strategic level. Artech pursues
preferred vendor partnerships while working with clients. These
partnerships have yielded fruitful results for Artech in terms of
working relationships as well as repeat and referred business.
Artech enjoys preferred vendor (of IT services) status with several
of its Fortune 500 clients such as AT&T Wireless, Bechtel
Communications, WorldCom, GE, Intel, Prudential Financial, Aventis
Pharmaceuticals, GlaxoSmithKline et al
Minimizing Transaction Cost
Artech strives to keep transaction cost at a minimum by discouraging
multiple players for any transaction. This not only ensures quality
in its deliverables but also maintains high and adequate control
with the business. This practice has contributed positively to the
company's business not only in terms of revenue but also in terms of
client value and client appreciation.
Optimizing Costs of Delivery
Artech has worked over the years to optimize the costs of delivery
by building a lean and flat organization structure. This structure
pursues efficiency of operations by keeping operational costs at a
minimum, rewarding effectiveness of solution and its delivery,
technical competence, decision-making and focus on client
satisfaction. The lean organization structure also ensures faster
turnaround time thereby optimizing and balancing quality, cost and
Flexibility in structure to nurture creativity and innovation
Continuous growth is a byproduct of creativity and innovation.
Artech has created a flexible operational structure that encourages
and nurtures creativity in the company's services and its service
offerings. Furthermore, the company's commitment to raising the bar
on service levels thereby ensuring a high quality customer
experience continuously demands creative ways to address our
clients' issues and problems. Combine this with innovation and the
business insures riding the waves of business cycles. Artech's
business model leans on innovation to create an environment of all
round creativity that allows the company's clients to experience
unparalleled levels of service.
Continuity of Operations
Artech's operating principles are built to ensure operational
continuity amidst both normal and abnormal circumstances. Artech's
day-to-day operations are regularly backed up and are continuously
tested for restoration.